Financial Assistance

Niagara Falls Memorial Medical Center is a not-for-profit organization focused on delivering high quality care to patients 24 hours a day, seven days a week, and 365 days a year regardless of ability to pay.

Memorial is committed to giving you get the care you need. A Memorial financial counselor can determine if you qualify for programs to help pay for that care. Call 278-4112 to schedule a confidential interview.

No health insurance?

Niagara Falls Memorial's Navigator Program is the New York State designated entity to enroll Niagara County residents in insurance programs under the Affordable Care Act. For information on these services, see the New York State of Health on this website or call (716) 278-4264.

Health insurance benefits used up?

Memorial has a comprehensive financial assistance program that matches your asset/income level to your charge level. If your income/asset level is at or below 100% of the Federal Poverty Level, you may qualify for charity care. If your income level is from 101% to 300% of the Federal Poverty Level, you may qualify for financial assistance.

To apply for this aid, call the Credit Department at 278-4568 and request a financial aid application.  You may also download a financial assistance application here. You will be asked to provide proof of income and other information. A decision will be made within 30 days after all information is received.

Payment arrangements

Some patients will not qualify for patient assistance. The hospital recognizes that you may not be able to immediately pay the balance on your bill. Please contact the Credit Department at 278-4568 to make individual arrangements.

No primary care physician?

Our primary care physicians in Niagara Falls, Wheatfield and Grand Island welcome new patients.

Call the numbers below for new patient appointments.

Grand Island Family Practice
624 River Road, Suite 1, North Tonawanda

(716) 773-6181

Niagara Falls Memorial Primary Care Center
620 10th St., Suite 704, Niagara Falls

(716) 278-4499

River Road Primary Care Center
624 River Road, Suite 1, North Tonawanda

(716) 278-4499

River Road Primary Care Center
Summit Healthplex
6934 Williams Road, Wheatfield

(716) 278-4499